Qiake Getting Started Guide

This guide helps you create a Qiake account, set up a chat entry, and answer your first visitor from the Qiake workspace.

Create an Account

Go to the Qiake website and choose “Sign up free.” After registration, use the same account to sign in to the Qiake workspace.

Before you start, prepare:

• A working email address
• A secure password
• A website, store, campaign page, or social channel where visitors can contact you

Create a Chat Entry

Qiake supports two common entry types:

1. Web plugin: for teams with a website. Add one snippet to your page.
2. Chat link: for social profiles, ad buttons, email signatures, and QR cards.

If you do not have a website yet, start with a chat link. It is the fastest way to receive visitor questions.

Answer Your First Visitor

When a visitor starts a conversation from the web plugin or chat link, agents can see the new conversation in the workspace and reply directly.

Common agent actions:

• Read visitor questions and source context
• Send text, images, or files
• Add notes to the visitor profile
• Close conversations after they are handled

Next Step

After the first conversation, continue with chat link setup.